General Terms and Conditions
The purchase of any package or service from Kurban Travel Services represents a contractual agreement between the buyer of the package and Kurban Travel. They buyer fully accepts Kurban Travel Services terms and conditions.
In order to proceed with your booking, a photocopy of your passport is needed at the time of booking along with 30% down payment and cost of visa if required. Balance to be settled 30 days prior to departure.
Mode of Payment:
Kurban Travel Services accepts the following payment methods: Cheque, Bank Transfer, Visa Master Card, American Express Credit Card, and Western Union.
Kurban Travel Services S.A.R.L. is considered as a re-seller agent for suppliers in regard to all travel-related services. Kurban Travel Services S.A.R.L. therefore, shall not be held liable for breach of contract, careless actions or omissions of any kind, whether intentional or unintentional, on behalf of such suppliers which might result in any loss, damage, delay, or injury to you and/or your travel companions or group members outside of the contractual insurance policy provided by Kurban Travel Services S.A.R.L.
Cash or Cheque: No Charges
Visa Card, Master Card, Authorization Letter: 2% Bank Charges
American Express, Online Payment: 3% Bank Charges
Western Union: according to the amount transferred
Once a booking is done, it is immediately processed in order to ensure that the requested booking is properly done. Any modification done by the buyer will result in an extra fee of 25 USD per person.
Cancellation & Cancellation Fees:
45 – 75 days prior to departure date: 20% of the total cost of the package
30 – 45 days prior to departure date: 30% of the total cost of the package
00 – 30 days prior to departure date: 100% of the total cost of the package
No cash refunds are made. Funding are either by Cheque, or Credit Card.
- Cheque refunds require 1 to 2 weeks processing time
- Credit card refunds require 1 to 2 weeks processing time
In case of visa rejection, above penalties apply even if the visa is handled by Kurban Travel services.
In case if purchasing a travel insurance, kindly refer to the terms and conditions of the policy provided with your travel documents.
For more information about bookings and availabilities, please fill the below form and we will contact you right away!