The hotel is located in the hotel zone, only 15 minutes from major shopping centres offering craft shops, food areas, entertainment and more. It is just 20 minutes from central Cancún. The beach is 1 minute away and the site of Ruinas del Rey is around 10 minutes by car or public transport from the hotel. Bars and clubs are located some 20 minutes' drive away. The central bus station is about 30 minutes' drive from the hotel, whilst it is just 10 minutes to Cancún International Airport.
The hotel was renovated in 2010. The hotel features 200 accommodation units. Guests of the hotel are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. A lift can be used to access the upper floors. Amenities include a cloakroom, a safe and currency exchange facilities. Internet access (for a fee) and wireless internet access are available in the public areas. Gastronomic options offered by the hotel include a restaurant, a dining area, a breakfast room, a café and a bar. Shopping facilities are available. The grounds of the hotel feature a playground and an attractive garden. Additional features of the hotel include a newspaper stand and a playroom. Parking facilities available to guests include a garage and a car park. Among the additional services available are medical assistance, room service, a laundry and a hairdressing salon.
All rooms feature air conditioning, central heating and a bathroom. In most rooms, guests can enjoy a balcony with pleasant views. Each accommodation unit features a double bed or a king-size bed. A safe, a minibar and a desk also feature. Features include a fridge, a mini-fridge and tea and coffee making equipment. An ironing set is also available to guests. Each accommodation unit offers internet access, a telephone, a TV and a radio. Guests will also find slippers provided. Each of the bathrooms features a shower, a hairdryer and bathrobes.
The hotel offers an outdoor pool and a children's pool. Sun loungers and parasols offer the ideal way to unwind. A hot tub provides an opportunity for relaxation. There is also a poolside snack bar. The hotel offers an extensive outdoor sport and leisure programme, with tennis, beach volleyball, volleyball, handball and basketball. Many types of sport are available, including watersports such as pedal boat hire, canoeing and aquafit. For a fee, water skiing, windsurfing, jet skiing, a motorboat and diving can also be enjoyed. A gym, table tennis and pool/billiards are some of the sports and leisure options available at the hotel. A sauna and a solarium, or for a fee, a steam bath and massage treatments, are among the wellness options available. An entertainment programme for adults, an entertainment programme for children and a kids' club provide guests with recreational options during their free time.
The hotel offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, B & B, full board and All-inclusive. Special meals, including special dietary cuisine, are available. Drinks are included for guests.
All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.