The hotel is located in the centre of Cancún's legendary Zona Hotelera, which is filled with many nightlife destinations, shopping centres, restaurants and bars. The hotel sparkles against the brilliance of a white sandy beach and the Caribbean Sea.
The hotel was renovated in 2012. The hotel features a main building and 2 adjacent buildings. It comprises 601 accommodation units. Guests of the hotel are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. The upper floors can be reached by lift. Amenities include a cloakroom, a safe and currency exchange facilities. Internet access and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a dining area, a breakfast room, a café and a bar. Guests can buy holiday mementos from the souvenir shop. Shopping facilities are available. The grounds of the hotel feature a playground and an attractive garden. Additional features of the hotel include a newspaper stand and a playroom. Guests travelling in their own vehicles can make use of the available parking spaces. Guests can also use the bicycle storage facilities. Among the additional services available are a babysitting service, a childcare service, medical assistance, room service, a laundry and a hairdressing salon. A conference area with a conference room and a business centre is available.
All rooms feature air conditioning, central heating, a fan and a bathroom. Bathrooms with wheelchair access can also be booked. A balcony or terrace can be found in most rooms, offering additional comfort. Many accommodation units offer beautiful sea views. Each accommodation unit features a double bed or a king-size bed. Cots are available for children. A safe and a minibar also feature. All accommodation units have a kitchenette with a fridge, a mini-fridge and tea and coffee making equipment. An ironing set is also available to guests. Most rooms are equipped with internet access, a telephone, a TV, a radio, a stereo system, a DVD player, an alarm clock and wireless internet access. Slippers are among the comforts offered in the accommodation units. Wheelchair-accessible accommodation units are also bookable. Amenities in the bathrooms include a shower, a bathtub and a spa bath. The bathroom additionally offers a hairdryer, a vanity mirror and bathrobes.
The hotel features an outdoor pool and a children's pool. A waterslide provides fun for all ages. A terrace, sun loungers and parasols are available. The hot tub offers revitalisation. There is also a poolside snack bar. The hotel offers an extensive outdoor sport and leisure programme, with tennis, beach volleyball, volleyball, basketball and golf. Watersports, such as aquafit, are offered. The hotel also offers sports enthusiasts a wide range of indoor facilities and activities, including a gym, table tennis, pool/billiards and gymnastics. Various wellness options are offered, including a spa, a sauna, a steam bath, massage treatments and a solarium. Additional leisure options available to guests include an entertainment programme, an entertainment programme for adults, an entertainment programme for children, a disco and a kids' club.
Various meals and board options are bookable. Guests can choose from breakfast, lunch, dinner, full board and All-inclusive. The hotel additionally offers snacks. Both alcohol-free drinks and alcoholic drinks are available to guests.
The following credit cards are accepted at the hotel: American Express, VISA and MasterCard.