The hotel lies directly on the wide, white sand beach in the hotel quarter, beautifully situated between the Caribbean Sea and the Nichupte Lagoon. A diversity of entertainment venues, bars, restaurants, nightclubs and links to the public transport network are all to be found nearby (within 30 m). The centre of Cancún and the airport are both roughly a 25-minute drive away.
The hotel features 334 accommodation units. A lobby and a reception are available to guests. Lift access is provided to the upper floors. Amenities include a safe and currency exchange facilities. Internet access is available in public areas. Gastronomic options offered by the hotel include a restaurant and a bar. Guests can buy holiday mementos from the souvenir shop. Shopping facilities are available. A garden is among the features contributing to a pleasant stay. Guests travelling in their own vehicles can make use of the available parking spaces. Among the additional services available are a childcare service, room service and a laundry.
All rooms feature air conditioning and a bathroom. Bathrooms with wheelchair access can also be booked. Most accommodation units additionally feature a balcony or a terrace. Many of the rooms also offer a sea view, adding to the ambience. Each accommodation unit features a double bed or a king-size bed. Among the amenities are a safe and a minibar. Tea and coffee making equipment is included as standard. An ironing set is also available to guests. Each accommodation unit offers a telephone and a TV. Wheelchair-accessible rooms are also bookable. Each of the bathrooms features a shower and a bathtub.
The hotel offers an outdoor pool and a children's pool. The sun loungers and parasols on the sun terrace offer a great place to unwind. A poolside snack bar is available. The hotel offers an extensive outdoor sport and leisure programme, with tennis, beach volleyball, volleyball, basketball and golf. At the hotel, guests have a wide range of watersports to choose from, including canoeing, kayaking, snorkelling and aquafit, or for a fee, windsurfing, jet skiing and diving. The hotel also offers sports enthusiasts a wide range of indoor facilities and activities, including a gym, table tennis, pool/billiards and gymnastics. A wellness area with massage treatments is available. An entertainment programme, an entertainment programme for adults, live music and a kids' club provide guests with recreational options during their free time.
The hotel offers a wide range of bookable meals and board options, including breakfast, lunch, dinner and All-inclusive. The hotel additionally offers snacks. Drinks are included for guests. Alcohol-free drinks and alcoholic drinks are available at the establishment.
All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.