Refurbished in 2011, this hotel comprises a 4-storey building with 209 rooms. Facilities available to guests include a 24-hour reception. A 24,000-m2 garden, as well as a hairdresser and a cosy snack bar, also feature. Laundry services are available, as is a babysitting service (on request). The hotel provides a minibus service to the centre of Puerto de la Cruz.