The hotel reception is open 24 hours a day offering 24-hour check-out service and the staff is kind and professional. The continental breakfast is included in the room rates and will be served in a gracious breakfast room. Guests may also make use of the TV lounge. For additional fees, wireless Internet access, laundry service and a garage are provided. There are a total of 22 guest rooms on offer. The reception area of the hotel is temporarily closed over night, so from 10pm guests will need to go to their sister hotel (Accademia) to check in.