The hotel is situated in a convenient location in the city centre, with its countless restaurants, bars, pubs, nightclubs, shops and further entertainment venues. Links to the public transport network are only around 300 m from the hotel. The pedestrianised zone is also 300 m away, the bus station can be reached in 2 km and the main railway station in 3.5 km. It is about 4 km to the exhibition centre, and 13 km to Frankfurt airport. Hahn airport is 80 km away, Cologne/ Bonn airport 150 km, and Munich's Franz Josef Strauss airport is 400 km from the hotel.
The establishment comprises a total of 256 accommodation units. Guests of the establishment are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. A lift can be used to access the upper floors. Services such as a safe and currency exchange facilities make for a comfortable stay. Internet access (for a fee) and wireless internet access (for a fee) are available in the public areas. The establishment offers a number of facilities for guests with disabilities. Gastronomic options include a restaurant, a dining area, a breakfast room, a café and a bar. Guests arriving by car can park their vehicles in the garage (for a fee) or car park (for a fee). Additional services include room service, a laundry and a hairdressing salon.
All accommodation units feature air conditioning, central heating and a bathroom. Bathrooms with wheelchair access can also be booked. A king-size bed is provided in the carpeted accommodation units. A safe and a minibar also feature. An ironing set is also available to guests. Internet access, a telephone, a TV, a radio and a stereo system are provided for guests' convenience. Wheelchair-accessible rooms are also bookable. In the bathrooms, guests will find a shower, a bathtub and a hairdryer.
Leisure options at the establishment include a gym, a spa, a sauna and a steam bath, or for a fee, massage treatments.
The establishment offers the following bookable meals and board options: breakfast and B & B.
The following credit cards are accepted at the establishment: American Express, VISA, Diners Club, JCB and MasterCard.