The hotel is situated in the centre of Phuket Town, 17 km from the Patong beach and 20 km from Kata and Karon. The hotel is also 45 minutes by car from the Phuket International Airport. The property has a total of 67 air-conditioned accommodation units, complemented by a range of facilities. The city residence welcomes guests in the lobby with a 24-hour reception service and lift access to the upper floors. It also provides a coffee shop and a TV lounge. After leaving their vehicle in the car park, guests can take advantage of the hotel's central location and make use of the bicycle hire service. The guest rooms are decorated with simple furnishings and feature a cream and white colour scheme. They come with a TV with cable channels, individually regulated air conditioning and a private terrace.