The hotel is within walking distance of Novena MRT station. Facilities offered to guests include a concierge service, currency exchange facilities and a safe. Luggage storage room is also available. A laundry service and car park are offered for additional fees. The hotel has 428 guest rooms in total. Internet access is free. It is the only hotel in Singapore to have a purpose built underpass that will link guests directly to the Novena MRT station. The rooms offer a TV, coffee making facilities and a minibar. The bathroom comes with a shower, toilet amenities and hairdryer. Internet access, a safe and air conditioning also come as standard. The hotel has gym facilities and a swimming pool with children's swimming area. Guests may also relax in the hot tub, sauna or steam room.